TCF LEARN · 15 LESSONS · SELF-PACED
Email and Professional Communication
Write clear messages, manage attachments and calendars, and communicate professionally online.
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One focused step. Your choice of pace.
Each lesson has seven short steps, estimated at 1–4 minutes each. Choose any lesson or step, learn one idea, practice with a scenario, and check your understanding. Build a small routine and choose an optional review date. Complete every lesson to receive your course certificate.
Estimated learning time: 5 hours. Take breaks and revisit topics whenever you need.
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01
Email anatomy
Course outline02
Clear subject lines
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Purpose-first writing
Course outline04
Tone and respect
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Attachment checks
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Links and phishing
Course outline07
Calendar invitations
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Reply and reply-all
Course outline09
Follow-up messages
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Message organization
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Response commitments
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Video meeting readiness
Course outline13
Communicating a problem
Course outline14
Professional signatures
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