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TCF LEARN · 15 LESSONS · SELF-PACED

Email and Professional Communication

Write clear messages, manage attachments and calendars, and communicate professionally online.

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One focused step. Your choice of pace.

Each lesson has seven short steps, estimated at 1–4 minutes each. Choose any lesson or step, learn one idea, practice with a scenario, and check your understanding. Build a small routine and choose an optional review date. Complete every lesson to receive your course certificate.

Estimated learning time: 5 hours. Take breaks and revisit topics whenever you need.

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01

Email anatomy

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02

Clear subject lines

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03

Purpose-first writing

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04

Tone and respect

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05

Attachment checks

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06

Links and phishing

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07

Calendar invitations

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08

Reply and reply-all

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09

Follow-up messages

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10

Message organization

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11

Response commitments

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12

Video meeting readiness

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13

Communicating a problem

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14

Professional signatures

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15

Communication portfolio

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